What's the Word?

 As I walked back to electronics in Target, I passed an elderly clerk, about my age, who had just finished stocking an end cap display.

Looking at me, she said, "I can't bear to take off one more band aide."

I just saw a large pile of rubber bands. "Aren't those rubber bands?" I querried.
...
"Oh, yeah, I forgot the word....Rubber bands."

"Words are getting harder for me to pull out, too," I consoled.

We laughed.